Auto-tagging past mentions

Are you a heavy user of our tags, especially the auto-tagging feature? Or do you wish you were? Then this news is for you!

You can now use auto-tagging to label old mentions you've already collected. This helps you organize your feed and put your most valuable mentions into folders - automatically!

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For instance, if you have an alert about your brand and want to measure the impact of a past campaign, just create a tag and apply it to all the mentions that have the hashtag or keywords from that campaign!

Simple!

Let us know what you think ! Feel free to share your feedback at any time.

Happy monitoring!

Exclude keywords from topics clouds

The goal of "Topics word clouds" is to show you the key topics being discussed alongside your brand.

But when your own keywords are too prominent in a word cloud, they hide other relevant information.

This is why you can now "hide" some keywords without filtering topics. Your data (the mentions you collect) aren't impacted - just the visualization!

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Let us know what you think! Feel free to share your feedback at any time.

Happy monitoring!

Export Powerpoint reports

You can now directly export your reports into PPTX. This means no more manually pasting screenshots from Mention to your presentations!

Export any custom report in PPTX to have it right now, or schedule your report in PPTX format and receive it at a scheduled time.

Try it now!

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Let us know what you think! Feel free to share your feedback at any time.

Happy monitoring!

New Reports - Compare Performance of Multiple Social Accounts

This is big news! You're now able to track your competitors' social media strategies without creating alerts!

You can create a new "Competitive Twitter/Facebook/Instagram Report" from the Reports tab, and choose the social media profiles you want to analyze:

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Use this to identify trending topics, top hashtags, and compare your growth to theirs!

Happy monitoring! Let us know what you think! Feel free to share your feedback at any time.

New options for your charts

We heard you! You asked for more information in your graphs, so now it's possible to see the previous period's evolution in an alert's volume chart!

This lets you easily see how the current period (this week or month, for example) compares with the previous one.

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From your Reports, or the Insights Center, simply choose "display" near the "show previous period" option.

Happy monitoring! Let us know what you think! Feel free to share your feedback at any time.

Up to 100 auto-tagging keywords per tags!

Did you know you can setup auto-tagging in your alerts? Tags make it easier to check your feed, as they group mentions together based on your criteria. If you have multiple campaigns running, or different clients to report to, this is a big time-saver.

From now, you can choose up to 100 keywords per tag. As soon as a mention contains at least one of these keywords, we tag it automatically, and put it in a folder for you to check when you choose!

Click here to know more about auto-tagging!

Happy monitoring! Let us know what you think! Feel free to share your feedback at any time.

Clickable visualisations in Public Reports Links

You can now click on the visualisations to see the related mentions directly from the reports public links!

Click here to know more about public reports links.

Let us know what you think! Feel free to share your feedback at any time.

🚨 Live Training: How to use Mention for PR!

At our next live training session on Thursday 8 February at 11:30am ET/ 5:30pm CET, we’ll show you how to track PR campaigns for your brand and your clients using media monitoring.

Even better, you'll learn the perfect strategy to do this with Mention!

Save your spot now!

🚀 New Reports! ⭐️

We are thrilled to announce our new reports.

It has never been as simple to create and schedule reports! You can even create specific social media reports to analyze the performance of your Facebook and Twitter pages!

This feature is available for starter and company plans.

Join Our Live Social Media Training

Good social media monitoring can be tricky. We know that, and we want to give you a hand.

So we're holding a live training session this Thursday:

SAVE YOUR SPOT

We'll show you how to use Mention to get more from your social media marketing. Learn the keys to social media monitoring, and find out how to easily boost your social engagement rate.

No published changelogs yet.

Surely Mention will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree