Mention release notes mention.com/en/

New

All plans

📧 You'll receive your invoices via email, categorized by their status: Paid, Not Paid, or Payment Due.

💳 Once your payment is processed, you'll receive your invoice by email.

New

🚀 Welcome to Your Enhanced Feed Experience!

We are excited to unveil Alert Overview, our innovative AI-powered feature, now serving as the new landing page of your feed. Alert Overview automatically compiles a daily summary of critical information from the topics you monitor, designed to save you up to 6 hours each month!

🔍 Key Features:

• Alert mentions' Summary: Discover a daily summary of your mentions and main topics.
• Main KPIs Evolution: Sentiment, Volume and Reach

🌟Who Gets What:

• Company Clients: Full access to comprehensive daily summaries.
• All Users: Essential metrics are available across all plans.

Discover it now!

All plans

Improvement

Here’s what’s new:

✨ Easy Google Reviews Integration

You can now effortlessly add Google review pages to your alerts. Simply add the name of the place and start monitoring instantly.

🔍 Domain Check for Review Pages

Our system now verifies the domain of the URL when you add a review page. This ensures you're tracking the correct sources.

🇫🇷 Track French Review Site Custplace.com

We’ve added support for monitoring reviews on Custplace.com. Stay informed about your brand’s reputation in France.

Improvement

All plans

🌐 Great News for Marketers!

We’re excited to announce a significant upgrade to our sentiment analysis model—now achieving 82% accuracy!

🎯 Enhanced Accuracy

Enjoy improved precision in understanding sentiment across your mentions, reducing the need for manual adjustments.

🌍 Multi-Language Support

Our new model supports 31 languages, including English, French, Spanish, German, and Italian, enabling comprehensive global sentiment analysis.

Update

Pro

Pro+

Company

Due to updates from the Meta API, we've adjusted our engagement charts on the Facebook report.

📢 Daily Engagement Chart: Instead of the daily post engagement breadown, you'll now see a breakdown of post reactions.

This update ensures our compliance with the latest API changes and maintains the integrity of your data insights.

New

Company

Pro+

We're thrilled to announce that Mention now supports emoji crawling! This update allows you to monitor emojis in your alerts, helping you better understand the emotions and expressions tied to your brand.

🔍 How It Works

Both Standard and Advanced Alerts are now equipped with this feature. Capture the full spectrum of emoji reactions to your brand across the web and social media platforms.

📊 Benefits for Your Marketing Strategy

Emojis are powerful indicators of customer sentiment. With this new capability, you can:

• Track sentiment more effectively: Gauge the emotional responses to your campaigns.
• Refine your messaging: Adjust your marketing strategies based on real-time emoji feedback.

🔗 Learn More

Want to dive deeper into using this feature? Check out our detailed guide here.

All plans

Improvement

We are happy to announce two major improvements to your settings:

1. 🔔 New Alerts Management Page

   We've moved the dedicated page for managing your alerts to a new "Alerts" section in the settings, simplifying access to track your alerts and their quota usage. 🔗 Link

2. 🛠️ Improved Settings Organization

   We've reorganized the settings menu to group together the pages where you can manage your various quotas, such as the Social Account, Report and Users. This change allows you to quickly find and manage your quota settings.

These improvements make managing your quotas easier and more efficient. 🌟

All plans

Improvement

We are pleased to introduce a straightforward enhancement to your alert management.

Now, simply click on displayed mention in the mentions preview tab. This opens the mention in a popup, allowing you to quickly verify and adjust your alerts for accuracy and relevance.

This improvement ensures your alert configuration is both efficient and precise.

New

Improvement

All plans

🚀 What’s New in Your Monitoring Toolbox:

📈 Expanded URL Support: You can now monitor pages that begin with fb.com and x.com. This means better coverage of Facebook and X (Twitter)!

Improvement

Company

🔵 Change the primary color of your reports easily

You can now edit the primary colors of your charts directly in the report edition mode. Just click on the Change colors button.

📊 Improved Report Exports

We've upgraded our backend system for PDF and PPTX formats, enhancing the stability and reliability of your report exports.