Choose tags to display in your reports

If you need to know what subjects are being the most discussed within your mentions, you probably use our tagging feature. If you don't, you should read how to use tags for a more efficient monitoring!

Regarding the reporting, you can create custom charts with the tag segmentation to analyze the trends in your mentions and always know what the hot topics are.

From now on, it is also possible to choose the tags you want to display in a report using the Displayed tags option.

A quick exemple to illustrate how to use this feature:

Consider that you monitor a car show and have a tag for each car maker and one for mentions about electric cars. You can compare the share of voice of each car maker by choosing only the associated tags in the Displayed tags. If you want to compare that to the share of voice regarding the articles about electric cars, you can filter the data by selections only the mentions with the tag electric cars in the filters tab.

Create your own influencers lists

You can now create your own lists of influencers. This will allow you to organize and keep an eye on:

  • your brand ambassadors
  • the influencers you want to work with

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Read our blog post to learn more about how to use Mention to improve your influencer marketing strategy.

Take Mention with you wherever you go!

Most Mention users check their monitoring data from a web browser - which is great! But have you tried one of our four incredible apps?

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Download Mention for iOS, Android, Mac, or Windows, and you'll have access to your precious mentions and analytics no matter what.

We've just given our apps a major upgrade, and we can't wait for you to use them!

Top posts in Social reports

You're now able to know which of your social posts performed the best!

We added the ability to see your top posts by engagement in the Twitter, Instagram and Facebook reports!

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Let us know what you think ! Feel free to share your feedback at any time.

Happy monitoring!

Auto-tagging past mentions

Are you a heavy user of our tags, especially the auto-tagging feature? Or do you wish you were? Then this news is for you!

You can now use auto-tagging to label old mentions you've already collected. This helps you organize your feed and put your most valuable mentions into folders - automatically!

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For instance, if you have an alert about your brand and want to measure the impact of a past campaign, just create a tag and apply it to all the mentions that have the hashtag or keywords from that campaign!

Simple!

Let us know what you think ! Feel free to share your feedback at any time.

Happy monitoring!

Exclude keywords from topics clouds

The goal of "Topics word clouds" is to show you the key topics being discussed alongside your brand.

But when your own keywords are too prominent in a word cloud, they hide other relevant information.

This is why you can now "hide" some keywords without filtering topics. Your data (the mentions you collect) aren't impacted - just the visualization!

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Let us know what you think! Feel free to share your feedback at any time.

Happy monitoring!

Export Powerpoint reports

You can now directly export your reports into PPTX. This means no more manually pasting screenshots from Mention to your presentations!

Export any custom report in PPTX to have it right now, or schedule your report in PPTX format and receive it at a scheduled time.

Try it now!

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Let us know what you think! Feel free to share your feedback at any time.

Happy monitoring!

New Reports - Compare Performance of Multiple Social Accounts

This is big news! You're now able to track your competitors' social media strategies without creating alerts!

You can create a new "Competitive Twitter/Facebook/Instagram Report" from the Reports tab, and choose the social media profiles you want to analyze:

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Use this to identify trending topics, top hashtags, and compare your growth to theirs!

Happy monitoring! Let us know what you think! Feel free to share your feedback at any time.

New options for your charts

We heard you! You asked for more information in your graphs, so now it's possible to see the previous period's evolution in an alert's volume chart!

This lets you easily see how the current period (this week or month, for example) compares with the previous one.

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From your Reports, or the Insights Center, simply choose "display" near the "show previous period" option.

Happy monitoring! Let us know what you think! Feel free to share your feedback at any time.

Up to 100 auto-tagging keywords per tags!

Did you know you can setup auto-tagging in your alerts? Tags make it easier to check your feed, as they group mentions together based on your criteria. If you have multiple campaigns running, or different clients to report to, this is a big time-saver.

From now, you can choose up to 100 keywords per tag. As soon as a mention contains at least one of these keywords, we tag it automatically, and put it in a folder for you to check when you choose!

Click here to know more about auto-tagging!

Happy monitoring! Let us know what you think! Feel free to share your feedback at any time.

No published changelogs yet.

Surely Mention will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree