Mention release notes
Mention release notes
mention.com

Meet the new Publish

 

New

  

New Mention Calendar

Easily navigate through your calendar and have a quick preview of your posts with Mention's new Publish view. This brand new design will improve your publishing experience, making it a lot more intuitive.

The calendar gives you an instant overview of weekly scheduled posts per social network. You can filter the calendar by social account to better manage your publishing process.

Failed posts can be edited and rescheduled by clicking on them on the top bar of the Publish calendar.

You will find additional information in our Help Center.

Get notified of activity on your most critical alerts

 

New

  

Instant Mentions is now available in Mention to ensure you can react fast to your most critical Alerts. This feature sends you an email notification for any new mention you receive for Alerts that are most important to you.

You’ll be able to receive up to 20 Instant Mentions notifications per day for each alert you define as critical. This email will warn you to get a look at your Mention Feed and decide what action you to take in a speedy manner.

Access to Instant Mentions is only available for Company plans, and can be found in your Notifications Settings. If you are not on a company plan and want to access this feature, visit our pricing page in the Subscription section in your Settings.

For more detailed information, visit our dedicated Help Center page.

More flexibility for your Monitored Pages

 

Improvement

  

Your Monitored Pages tab in your Alert settings is getting a new look.

This improvement will allow you to include more social pages in your alerts and fine tune the content you want to monitor.

You now have the opportunity to exclude retweets from your Twitter Monitored Pages if you want to reduce noise, or only fetch the comments on your Facebook page. You can get creative with your new setup!

For more detailed information on the Pages you can monitor, visit our Help Center

Social Account integration enhancement

 

Improvement

  

We have improved how you connect your social media profiles to Mention.

When connecting a social profile to Mention, you’ll see a new look to our social account integration page, more detailed instructions, and an overall smoother navigation.

You can easily connect your Instagram Business, Facebook Business, LinkedIn Company, or Twitter profiles, and find helpful tips on the authorization or perquisites process for each social network.

For more detailed information on how to connect a social account, visit the Help Center.

Add GIFs to your social posts with GIPHY

 

New

  

Be more animated with your social posts. Using the new GIPHY integration in Publish, you can now select from over 1 billion GIFs to include in your social posts.

How to use GIFs?

Inside your post composer in Publish, simply click on the GIF icon, and using the search bar type the animation you want to use. Select your GIF and see it appear in your post preview.

For more information on Publish and its capabilities, visit the Help Center.

Start Posting Videos on LinkedIn

 

New

  

We are expanding our social network publishing capabilities so you can make the most of your social listening experience.

You can now post videos on your connected LinkedIn account(s) with Publish.

Publish is available for Twitter, LinkedIn, Facebook, and Instagram. With these accounts connected, you can draft, schedule, and post directly in Mention.

If you have any questions or need help setting up your social media accounts please contact our Support Team via the chatbox in Mention.

You can find additional information about social media publishing in our Help Center.

Meet the new Mention

 

New

  

A more seamless social listening experience

Easily navigate from your feed to social management to analytics with Mention’s new menu bar. This brand new design will make social listening experience that much more intuitive.

Get the big picture

Discover your new homepage with Mention Dashboard. The dashboard gives an instant overview of key metrics from all your alerts in one place.

Mention Dashboard is your analytics hub, equipping you with social data on all your alerts to keep a pulse on your brand's online reputation.

Work smarter and dive into your dashboard to understand your brand’s overall metrics such as quota consumption, volume, sentiment, sources, tags, and activity peaks. To start using Dashboard, clicked on the Mention logo located on the top left corner of your screen.

Mention Dashboard is available for Pro, ProPlus, and Company plan subscribers of Mention.

You will find additional information in our Help Center.

Instagram Publication

 

Improvement

  

You can now post on Instagram directly through our Publish feature, without having to approve the post on your mobile device.

Please go to "social accounts" in settings and click on the refresh icon of your Instagram accounts to benefit from this functionality.

We are expanding our social network capabilities for social media publishing so you can make the most of out of your social listening experience.

Learn more about how you can post on Instagram with Mention.

To get started, with Publish for Instagram, connect your social account to Mention by following these simple steps.

Our Publish feature is available for Twitter, LinkedIn, Facebook and Instagram, allowing you to draft, schedule and publish posts directly in Mention.

If you have any questions or need help connecting a social account please contact our Support Team via the chatbot in the Mention platform

More review websites now available

 

Improvement

  

Mention’s review sites module is new and improved. You can now select from dozens of review websites relevant to industries such as restaurants, retail, tech, health & wellness, real-estate, automative, education and more.

Online reviews are the biggest source of social proof today and an essential part of the decision-making process of many customers. Start adding review sites to your alerts and collect customer reviews all in one place.

You can edit any of your existing alerts and see the full list of available websites. Simply add the URL you want to monitor and save changes.

If this feature is not included in your plan and you are interested in knowing more, please contact our Support Team via the chatbot in the Mention platform.

Visit our Help Center to learn more about how review site monitoring can improve your listening strategy.

Updated feature names in Mention

 

Update

 

 

Ensuring our features' names are intuitive and reflect their current functionality impacts how you use them. Changes to previous feature names have been made so you can make the most out of your social listening experience.

Below are the previous and new feature names that have been updated. The functionality of each feature has not changed, just the name you will see in Mention.

  • Tags Management is now Tag Settings
  • Smart Folder is now Saved Filter
  • Hot Hashtag is now Trending Hashtag
  • Mention Pulse is now Mention Spike
  • Influencer Lists is now My Influencer Lists

What do all these features do and how can you use them?

Tag Settings: Tags allow you to categorize your mentions, similar to subfolders. In Tag Settings you can edit your automated Tags. Learn more about the benefits of Tag Settings.

Saved Filter: allow you easily save and apply the same filtering choices to an Alert. Learn more about the benefits of Saved Filters.

Trending Hashtag: within the Top Hashtags module, Mention will also display the 🔥 emoji to your Trending Hashtags. These are new hashtags that appear on the social media page you are monitoring with your analytics report. Learn more about how Trending Hashtags work.

Mention Spike: these are your mention notifications, that can be set up by email and SMS. They notify you when there is an important increase or very important increase in an Alert’s activity. Learn more about how to set up Mention Spike.

My Influencer Lists: A ranking of influential profiles are available based on the Alerts you’ve created. You can add influencers directly from the Influencer Table to a My Influencer List.