Our data science team has improved the way sentiment is tracked with an industry leading Deep Learning model. This will ensure you’re gathering the most accurate positive and negative mentions.
What does this mean for your Alerts?
- More accurate positive and negative mentions
- Sentiment labelling improvements in your feed, insights centre and reports
- Less time spent doing manual positive and negative sentiment changes
The Sentiment Analysis algorithm change will be in effect on July 1, 2021.
If you want to learn more about how you can optimize your use of Sentiment Analysis, visit our help centre.